A hotel never closes, and security has to be thorough without ever getting in the way of the guest experience. SoftPatrol replaces paper logbooks and legacy wand systems with real-time proof that every patrol happened, whether you run one boutique property or a portfolio of hotels across the UK, Saudi Arabia and the UAE.
NFC & QR Guard Tours
scheduled patrol routes across guest floors, stairwells, car parks and roof access.
Live Patrol Map
see every on-duty officer and patrol progress from the security control room.
Missed-Checkpoint & SOS Alerts
instant notifications when a patrol runs late or an officer needs help.
Photo Incident Reports
water leaks, blocked exits or guest disturbances logged with photos, time and location.
Works Offline
basements and plant rooms without signal sync automatically with original timestamps.
Lone-Worker Welfare Checks
keep night-shift officers safe on quiet floors and remote areas.
Shift Scheduling
rosters, relief cover and overtime for your in-house or contracted security team.
Management & Owner Portal
real-time patrol and incident visibility for GMs, owners and asset managers.
Every area below gets an NFC tag or QR label, and every scan is recorded with the officer, time and location.
| Legacy wand system | SoftPatrol | |
|---|---|---|
| Visibility | Data seen only when the wand is docked, after the shift | Live: every scan appears instantly on the dashboard |
| Hardware | Proprietary wands and docking stations to buy and replace | NFC tags or QR labels plus any current Android or iOS phone |
| Incidents | Written separately on paper | Logged in the app with photos, time and location |
| Alerts | None in real time | Missed checkpoints, late patrols and SOS, instantly |
| Multiple hotels | Separate systems per property | One cloud dashboard across your whole portfolio |
SoftPatrol is a secure cloud platform, with no servers to install and automatic updates. Every property reports into one live dashboard, from a single hotel in London to portfolios in Riyadh, Jeddah and Dubai. Plans are billed monthly with no long-term lock-in, and every plan starts with a 30-day free trial so you can pilot it on your own property first.
New to guard tour systems? See how SoftPatrol's guard patrol system works or compare plans and pricing.
In a 30-minute online demo we'll walk through a hotel patrol scenario on the live dashboard: checkpoints, alerts, incident reports and management reporting, set up around your property.
Book a Hotel Demo Contact SalesDo we need to buy special wands or readers?
No. SoftPatrol uses NFC tags or QR labels at each checkpoint, scanned with any reasonably current Android or iOS phone. There is no proprietary hardware to buy or maintain.
Does it work in basements and car parks without signal?
Yes. Scans, reports and photos are stored on the device and sync automatically, with their original timestamps, as soon as a connection returns.
Can hotel management see patrols without contacting the security office?
Yes. The management portal gives general managers, owners and asset managers real-time, read-only visibility of patrols, attendance and incidents.
Is it cloud-based or installed on our servers?
SoftPatrol is a secure cloud (SaaS) platform, so there is nothing to install, updates are automatic and multiple hotels can be managed from one dashboard.
Can we use it if our security is outsourced to a guarding company?
Yes. Your guarding contractor runs patrols in SoftPatrol and you get independent, real-time proof of the service you are paying for.
Is SoftPatrol available for hotels in Saudi Arabia and the UAE?
Yes. Hotels across the UK, Saudi Arabia and the UAE can use SoftPatrol. Book a demo to discuss your property's requirements.
Book a free, no-obligation demo or start your 30-day free trial. See live GPS guard tracking, compliance and reporting — no credit card required.
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